The National Housing Federation has recently published ‘Excellence in standards of conduct: code for members’. The Tenant Services Authority has introduced the concept of co-regulation and highlighted the importance of good governance in its new standards.
We can help Boards stay up to date and focused – we have listed just some of our services and training, but just get in touch if there is something else you need.
Board Member Personal Development Programme
Personal development training including meeting skills, decision making, strategic thinking, appraisal/self assessment, governance and probity.
The Board as an Employer
Training session covering the role of a social housing organisation board as an employer
Training or coaching session looking to enhance the interviewing skills of board members
An informative training session covering all aspects of housing development starting with a general overview leading up to technical development issues. An essential course for all board members new to social housing
Introduction to Social Housing for Tenant Board Members
Designed specifically for tenant board members, this course gives a comprehensive introduction to social housing
Dealing with Complaints and Appeals
Bespoke training session empowering board members to deal with complaints and appeals using your RPs complaints process.