Totally Housing
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We can design, build and deliver bespoke training for your housing system

If you are implementing a new housing system or want to make better use of your current system, we can help you successfully roll out a training programme across your company.

With over 15 years experience in the social housing sector, we can work with your organisation to design, build and deliver a full range of courses that match your business processes, needs and objectives.



In4systems Promaster
Orchard arcHouse and arcHouse+
Northgate Housing
Civica Universal Housing
MIS ActiveH
Locator Plus
Anite Housing

Training for all housing systems

We can produce bespoke training material linked to your processes that covers every aspect of your system, including:

- Introductory navigation courses
- Day to day repairs
- Void Management
- Rent Arrears Pursuance

- Lettings and Allocations
- Planned Maintenance
- Reporting
- CORE data input

- Void Repairs
- Complaints Handling
- Rent accounting
- Estate Management

We have many years experience providing training to all levels of staff within the social housing sector. Whether you have a training need for housing officers, scheme managers, senior managers, admin staff or tenants and residents - we can help you.

Identifying Training Needs
Training Needs Analysis

Identifying training needs can be a major undertaking for any housing association.

With our bespoke training needs analysis software we can gather training requirements for your whole organisation quickly and easily. Whether you use Orchard arcHouse,

Civica Universal Housing, MIS ActiveH, Northgate or any other housing application, the survey is customised for your housing system, procedures and processes and can be set up so staff are only asked about the parts of the system that are relevant to them.

As the survey takes only 5-7 minutes to complete online there will be a minimal impact on staff resources whether you have 20 or 2000 staff.

Find out more about Ribble Valley

Other applications

We also provide course design and delivery services for other systems including Business Objects (viewing and creating reports), Dream POP, Codeman and other applications.



What can we do for you?

We believe that we could make a real difference to your organisation. Why not get in touch now either by phone on 0161 401 5001 or by using our contact form to find out more about what
we can do for you? We'd be happy to discuss your options over the phone
or come and meet you in person, all with absolutely no obligation.




© Totally Housing 2010. Totally Housing is a trading name of v47 Training Ltd.