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                     Housing Mock Inspection Services

                     Comprehensive support helping you prepare for your Audit Commission inspections


Mock Inspection Services

Using the Audit Commission’s inspection framework, our inspection service covers the following service areas:

• Access and Customer Care
• Diversity
• Stock Investment and Asset Management
• Housing Income Management
• Tenancy and Estate Management
• Value For Money
• The Prospects for Improvement

Our inspection team focuses on services from a user perspective rather than that of the provider.  We achieve this by testing services as a user through mystery shopping and comparing to regulatory requirements.

We can review complaint handling arrangements and have active discussions with users via focus groups or attending tenant and resident meetings, enabling us to collate service based information as experienced by a user.

Following an Audit Commission inspection, we can work with you to help consult with your tenants on any report findings and assist in the preparation of your action plan.

Our highly experienced inspection team can assist throughout the whole inspection process, providing mock inspections, helping prepare for an AC inspection and support post-inspection.

For further details, please contact us using our contact form or by calling on 0161 401 5001.




What can we do for you?

We believe that we could make a real difference to your organisation. Why not get in touch now either by phone on 0161 401 5001 or by using our contact form to find out more about what
we can do for you? We'd be happy to discuss your options over the phone
or come and meet you in person, all with absolutely no obligation.



© Totally Housing 2010. Totally Housing is a trading name of v47 Training Ltd.